- Can I keep the carrier rates I negotiated?
- Yes. You connect your own carrier accounts, so bookings go out under your account numbers and are billed at your contracted rates. Those rates are also loaded as your buy rates, which is what the rate comparison and the per shipment margin are calculated from.
- What does the rate comparison show before dispatch?
- For the shipment being booked, each connected carrier is priced from your own rates by destination, weight and payment type, next to the price the merchant's rate card charges for the same shipment. The difference between the two is the margin, and it is visible before the booking is made.
- What happens when a carrier refuses a booking?
- The shipment moves to the next carrier on the fallback list you ordered, and the refusal stays on the shipment with its reason. If every carrier on the list refuses, the shipment is flagged for someone to decide rather than being dropped quietly.
- How is a carrier remittance file reconciled?
- The file the carrier sends is imported and each row is matched by waybill number against the cash you expected on that shipment. Matching amounts are cleared, differing amounts are flagged with the exact gap, unknown waybills are listed, and COD the carrier collected but has not paid over yet stays counted as owed to you.
- Which carriers can I connect?
- The carrier integrations page lists every connection with its current status, so what can be connected today is stated there rather than promised here. Each connection uses your own account with that carrier, so a carrier you have no contract with starts with a conversation with the carrier, not with QuickE.