Skip to content
QuickE
Start free

E-commerce and retail

Deliver what the store sold, without retyping it

Orders arrive from your store the moment they are placed, go out with your drivers or a carrier by rules you set, and come back as cash matched to the order it belongs to. Your customer follows the parcel on WhatsApp instead of calling the shop.

Start freeBook a demo

The problems, in your words

Every order my store takes gets typed again into a delivery sheet, and the mistakes ship.

Orders flow in from your store platform, an uploaded file or the API into one queue, carrying the address, the amount and the COD flag as the customer entered them. The wrong digit in a phone number stops being a failed delivery, and you filter the queue and act on it in bulk instead of order by order.

See order management

My phone is the tracking page. Customers call the shop to ask where the driver is.

Every shipment sends its own updates over WhatsApp, with a tracking page in your logo and your colours behind the link, in Arabic or English to match each customer. The question goes to the link instead of the shop phone, and the person who used to answer it gets their morning back.

See tracking and notifications

Refused parcels drift back for days. Some are with my drivers, some with the carrier, and the store finds out when they land on the counter.

A return is a shipment with a status, not a surprise. Whether your own driver or a connected carrier is bringing it back, it shows as inbound against the original order with the reason it was refused, so the store knows what is arriving before the van does and decides to restock it, refund it or send it out again with a record behind each step.

See carrier aggregation

The COD my drivers hand in never matches what the store says it sold. I stopped expecting it to.

Every amount collected at the door is posted against the store order it came from. What each driver is holding is a running figure, cash a carrier collected is matched by waybill when their remittance file arrives, and the day closes against the store's numbers, with a shortfall attributed to a driver and a day instead of to the month.

See COD and cash management

How an order moves from checkout to closed cash

The store sells, the rules dispatch, the customer watches, and the money comes back matched.

  1. 1

    Orders sync in

    From your store platform, an uploaded file or the API, into one queue with the address, the amount and the payment type as the customer entered them.

  2. 2

    Rules dispatch

    Your own drivers where it makes sense and a carrier where it does not, decided by zone, weight and payment type, with a fallback when a booking is refused.

  3. 3

    The customer follows on WhatsApp

    A tracking page in your brand and updates in Arabic or English, so the question goes to the link and not to the shop.

  4. 4

    Cash closes against the store

    Collected amounts post against their orders, carrier remittances match by waybill, and the day closes against what the store sold.

Questions operators ask

Can QuickE connect to my online store?
QuickE brings orders in from store platforms, from uploaded files and through a documented API. Every store connection carries its own status on the integrations page, live, in beta or on the roadmap, so you can check what is available for your platform before you commit to anything.
Can I run my own drivers and outside carriers together?
Yes. Rules decide per order whether it goes to your own fleet or to a connected carrier, by zone, weight, value and payment type. A refused booking falls back to the next option on the list, and both kinds of shipment sit in the same queue with the same statuses.
How does COD reconcile against my store orders?
Every amount collected at the door is posted against the store order it belongs to. What each driver is holding is a running figure, cash a carrier collected is matched by waybill when their remittance file arrives, and any gap is flagged against the shipment that caused it rather than buried in a monthly total.
What happens when a customer refuses or returns an order?
The shipment carries the reason and turns around as a return, with your driver or with the carrier that took it out, and shows as inbound against the original order. If it was cash on delivery nothing is credited, so the day's figures never show money that did not arrive, and the store sees the parcel coming before it lands.
Do my customers see QuickE's brand or mine?
Yours. The tracking page carries your logo and your colours, and updates arrive over WhatsApp with SMS and email behind it, in Arabic or English to match the customer. Nothing the customer sees says QuickE.

Stop retyping what the store already knows

Connect a store or upload a day of orders, dispatch them, and close the cash against them the same evening. Or book a demo and walk through it with someone who knows retail delivery in the region.

Start freeBook a demo